Quick answers to questions we hear a lot. Don’t see yours? Drop us a line.
The Brand & The Bar
Is “Gull Diggers Dive Bar” a real bar?
Not yet. We’re building toward opening a physical dive bar on the Floribama Gulf Coast — currently a 4-year horizon (~2030). The merch site funds the bar and builds the Crew. When the doors open, our customers are our regulars.
What’s a “Gull Digger”?
A Gull Digger is someone who knows where the locals drink, has sand permanently in their truck, and has at least one beach scar with a story to go with it. The pirate seagull mascot? That’s the patron saint. Some pirates bury treasure. We pour it.
What is the “Crew List”?
The Crew List is our email community. Sign up and you become a Greenhorn — first-to-know on new drops, Bar Tab Credit when the doors open, and a path up the ranks (Deckhand → First Mate → Captain → Plank Owner). Join the Crew.
What does “Lay a Gold Brick” mean?
It’s our way of pre-funding the bar. $50 buys you a literal engraved gold brick on the bar wall when we open. Your name. Permanent. See The Bar page.
Ordering
How do I place an order?
Browse the Shop, add gear to your cart, and check out. We accept credit/debit cards via Stripe, PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order?
Email us at gulldiggers@gmail.com as fast as you can. Custom-printed apparel is hard to catch once it’s submitted to the printer (usually within an hour). Stock items we can stop until we ship.
Shipping
How fast will my order ship?
Stock items (stickers, koozies, drinkware): 1–2 business days. Custom-printed apparel: 2–7 business days for production, then 3–7 days transit. Full details on our Shipping Policy page.
Do you ship internationally?
Yes. International rates and times vary by country and carrier. Customs duties are the recipient’s responsibility.
Is there free shipping?
Free standard shipping on US orders over $75 (contiguous 48 states).
Returns
What’s your return policy?
30 days from delivery on unworn/unused items in original packaging. Custom-printed items, drinkware under $10, stickers, and Bar Tab Credits are non-returnable. Full details on the Return & Refund Policy page.
What if my item arrived damaged or wrong?
Photograph it, email gulldiggers@gmail.com within 48 hours. We’ll replace it or refund you, return shipping on us.
Contact
How do I reach customer service?
Email gulldiggers@gmail.com or call 855-485-5344. We’re available Monday–Friday 8AM–5PM CST. Don’t expect a reply at 2AM, but we do read everything.